Group: EPIC-5100 Refraction Workstation

Ben Gaddie, OD

I didn’t want to use a manual refractor, so I bought the EPIC refraction system. My staff and I trained on it for about a day, and I moved all of my refractions over to the EPIC with OPD and TRS-5100 refraction system. Using this system exclusively has led to better patient flow, increased precision in refractions, increased profitability and reduced risk of transcription errors. What’s more, the ergonomic features have eliminated my overhead arm movement. The console platform for the refraction is waist high. I operate it from a chair and simply turn one dial and push an occasional button. If you’ve experienced any neck or spin problems – or just want to avoid them – I recommend the OPD-Scan III and TRS 5100 combination refraction system.

Mike Johnson, OD

Marco automation delivers 24.4% practice revenue growth in 12 months. I linked my Marco technologies to my EMR system and office efficiencies and productivity have improved so much with these automated instruments, that reduced exam times allow us to work in walk-in patients. Our wellness screening capability has also enhanced my patients’ overall experiences and allowed us to charge for a more comprehensive, premium exam. My Marco equipment delivers every day – without fail.

Richard Edlow, OD

For anyone considering the EPIC, the Marco Area Manager will work closely with you to reevaluate your patient flow from an efficiency standpoint. Within 3 months of our first EPIC purchase, we bought 3 more and realized that we should have made the investment sooner. Our practice grew 15% in a single year.

Mary Lou French, OD

I love the software and I love the Marco equipment. Patients are impressed with the EPIC and speedy refractions. I personally enjoy being able to complete the refraction, pull the equipment away and still be facing the patient. No more turning away to document findings. Hoping to not jinx myself, but the need for any maintenance is minimal.

Dori Carlson, OD

Marco’s EPIC system has empowered the staff by allowing them to do more with patients. Technicians conduct all the pretesting and transfer the data to the TRS console in the exam room via a credit card-sized card and I complete the refracting process with the patient. Typically, finalizing the refraction now saves me several minutes per patient and allows extra time to talk about lens choices and visual needs.

Steven Chander, OD

Marco may be the leader in vision diagnostics, but the devices are just part of the formula. After my EPIC system purchase, my area manager has maintained close contact with me for seven years, he’s always been there for us and the fact that I can lean on my vision diagnostic consultant for traffic and patient flow issues, scripting to patients to maximize usage (and billing), is worth 100 times more than the great products themselves.

Larry Patterson, MD

We’ve been using the EPIC 5100 system from Marco for 10 years in multiple practice locations, and the system is indispensable. The primary reason for getting the EPIC was to get consistent, accurate refractions every time, no matter who did the test or who the patient was. The system also saved us time and money while making technicians and patients happier.

Richard Prince, MD

The incorporation of the new EPIC-5100 automated refraction system along with the M3/TonoRef II into our practice has not only made the routine and post-op refractions more accurate, but has improved our refractive cataract surgery work flow – the post-op interim examinations between the two surgeries is quicker, more accurate and does not require any eye drops. Our technical staff really appreciate the enhancement to their work flow as well!

JC Noreika, MD, MBA

We use the EPIC on all new patients, saving time over manual refraction. Surgical workups also take less time because patients are afforded a variety of tests at a single workstation. The need to move patients, a measurable source of wasted time, is kept to a minimum. Money is saved in many ways with the EPIC – most notably in time saved and the ability to use staff with less expertise to perform the straightforward yet sophisticated procedure.

Mitchell Jackson, MD

We’ve had an EPIC workstation for at least 15 years and the flow from day 1 has improved. We have multiple technicians – it’s great to have the technology. Our flow time between patient limiting factors now is just dilating the pupils – now we are being evaluated by the internet with all these websites and grading your practice and the biggest complaint by patients is our wait time. You have to set expectations obviously so we will tell the patients they will be there for a couple of hours for advanced diagnostics at the same time we need to maximize the flow with the OPD III, OCT, IOL master, etc. Our flow time and efficiency time has really been improved and so far we have gotten some great ratings on the internet.