A Comprehensive Plan Like No Other
The ‘MVP’ platform begins with the most empowering, integrated and proven devices available, supported by unparalleled concierge service and certified technical support. Marco Vault Protection eliminates ‘red-tape’ logistics and delivers an inclusive, simplified and automated process – minimizing costly downtime and valuing practice productivity. Finally, your Vault Plan investment will add to the trade-in value toward new, leading Marco technologies.
| Marco Vault Protection Plan | ||
|---|---|---|
| Warranty Type | Original Warranty | Marco Vault Protection |
| Available To Purchase | Included | Up To 30 Days From Invoice Date |
| Renewal Period | N/A | Through Year 5 |
| Parts & Labor | Included | Included |
| Online Training Access | Included | Included |
| Shipping & Insurance | Up To $495 | Included |
| Loaner | Up To $1500 | Included |
| Priority Service | No | Included |
| No-Fault Electrical* | No | Included |
| 50% Upgrade Allowance | No | Included |
| Fully Transferable | No | Included |
| Equipment Type | Manufacturer’s 1st Year | Annual Cost |
| LENSMETERS/CPs | No Cost | $240 Annual Cost |
| ARK SERIES | No Cost | $480 Annual Cost |
| TRS UNITS | No Cost | $960 Annual Cost |
| EPIC/TS/OPD/TONO/AFC | No Cost | $1560 Annual Cost |
| Extended Warranty Plan | |||
|---|---|---|---|
| Warranty Type | Original Warranty | Tier 1 & Tier 2 | |
| Available To Purchase | Included | Prior to Year 2 | |
| Renewal Period | N/A | Years 2-8** | |
| Parts & Labor | Included | Included | |
| Online Training Access | Included | Included | |
| Shipping & Insurance | Up To $495 | Included | |
| Loaner | Up To $1500 | Included | |
| Priority Service | No | No | |
| No-Fault Electrical* | No | No | |
| 50% Upgrade Allowance | No | No | |
| Fully Transferable | No | No | |
| Equipment Type | Manufacturer’s 1st Year | Annual Cost/Per Incident Cost | Annual Cost/Per Incident Cost |
| LENSMETERS/CPs | No Cost | $540/$250 | $300/$500 |
| ARK SERIES | No Cost | $840/$250 | $600/$1000 |
| TRS UNITS | No Cost | $1440/$250 | $1200/$1000 |
| EPIC/TS/OPD/TONO/AFC | No Cost | $2400/$250 | $1920/$1000 |
Our Protection Programs
An Investment in Diagnostic Quality and Support Services. Marco has been providing eye care practitioners the very finest in comprehensive vision diagnostic instruments for four decades. Our advanced technology systems deliver empowering diagnostic benefits for you and your patients, while making your practice even more efficient and profitable.Marco continues to expand our product offering to your practice as well as broadening our service protection programs. Your investment in Marco delivers many tangible benefits that we strive to maintain through sustained product function and service excellence.
An Assurance of Performance. Marco offers a variety of added value services to protect your specific investment for years to come. We invite you to contact your dedicated Marco Area Manager, or our trained Customer Care Team, to assist you in making the selection that best meets your practice needs.
Simply Comprehensive
- Purchase a Marco Vault Protection Plan within 30 days from invoice date
- Each account will receive concierge service that is prioritized and expedited
- ‘Red-tape’ of return goods authorizations, repair quotes or approvals
- No costs are incurred on repair shipping, parts, labor, and loaner equipment
- Repairs are only handled by certified technicians using exacting test protocol standards
- Receive the highest level of certified maintenance and protection
- Practice down time is minimized & operational productivity is maximized with new levels of process efficiency
- At any time during the protection term, an account can add a maximized 50% of their total Marco Vault Protection Plan investment to the trade-in value for any eligible Marco technology
- All MVP benefits are fully transferable with the practice