Using the EPIC refraction system from Marco, the technician can easily show the patient the difference between his current prescription and his new refraction. That side-by-side illustration helps educate the patient on the advantage new eyewear will have for reading, driving or work.

Our Marco EPIC systems actually pulled devices from multiple rooms into a single room and a single sitting. It’s fast, accurate and efficient, and it documents a patient’s complaint of glare, which increases the number of patients who can be reimbursed for surgery.

The EPICs offer consistent refractive results, move patients through the practice in less time with greater satisfaction, and even reduce the square footage required in our offices. The time savings we achieve using the EPICs easily translate into greater revenue for the practice. Performing a complete workup manually can take 20 minutes or longer. With the EPIC, everything is done in one room – there’s no need to move patients from machine to machine. Visual acuity testing and refraction happen at once, and results go straight into the EMR system.

While cutting work-up time and wait time is one way to find time, another is to streamline your testing process. We accomplished this with Marco’s EPIC workstation, which performs many standard tests simultaneously without moving the patient. This means no waiting or moving between routine tests.

In our large, high volume practice, the EPIC has been an excellent fit. The cost of the equipment is more than recaptured in staff savings and a smoother, better workflow for staff and surgeons. It also reinforces a message that we want our patients to hear: We are committed to staying on the cutting edge of technology to deliver the best possible outcomes.

The EPIC system isn’t just easier on doctors and techs — it’s easier for patients, too. Our patients tell us that they like the EPIC experience much better than manual refraction. They’re very happy to avoid the "Which is better, 1 or 2?" routine. Less fatigued, more engaged, better informed, and more impressed patients enhances the total practice experience.

The area surrounding my office was growing, the phone was ringing and I couldn't see patients fast enough. I was turning business away because I couldn't schedule patients for several months. After a brief transition period incorporating the Epic, I was able to almost double the number of comprehensive exams scheduled in a day. This way I was able to lessen the wait time to get an appointment in my office and capitalize on the growing population

The most wonderful feature about the EPIC system is its ability – with just the quick turn of one dial – to alternate between a patient’s current prescription and the “new and improved” prescription. We’ve always found it hard to tell a patient their prescription has changed, regardless of how much it changed. Now we have the ability to show them, while setting their expectations. This allows them to choose which prescription they feel they see better with.

I didn’t want to use a manual refractor, so I bought the EPIC refraction system. My staff and I trained on it for about a day, and I moved all of my refractions over to the EPIC with OPD and TRS refraction system. Using this system exclusively has led to better patient flow, increased precision in refractions, increased profitability and reduced risk of transcription errors. What’s more, the ergonomic features have eliminated my overhead arm movement. The console platform for the refraction is waist high. I operate it from a chair and simply turn one dial and push an occasional button. If you’ve experienced any neck or spin problems – or just want to avoid them – I recommend the OPD-Scan III and TRS combination refraction system.

Marco automation delivers 24.4% practice revenue growth in 12 months. I linked my Marco technologies to my EMR system and office efficiencies and productivity have improved so much with these automated instruments, that reduced exam times allow us to work in walk-in patients. Our wellness screening capability has also enhanced my patients’ overall experiences and allowed us to charge for a more comprehensive, premium exam. My Marco equipment delivers every day – without fail.

For anyone considering the EPIC, the Marco Area Manager will work closely with you to reevaluate your patient flow from an efficiency standpoint. Within 3 months of our first EPIC purchase, we bought 3 more and realized that we should have made the investment sooner. Our practice grew 15% in a single year.

I love the software and I love the Marco equipment. Patients are impressed with the EPIC and speedy refractions. I personally enjoy being able to complete the refraction, pull the equipment away and still be facing the patient. No more turning away to document findings. Hoping to not jinx myself, but the need for any maintenance is minimal.

Marco’s EPIC system has empowered the staff by allowing them to do more with patients. Technicians conduct all the pretesting and transfer the data to the TRS console in the exam room via a credit card-sized card and I complete the refracting process with the patient. Typically, finalizing the refraction now saves me several minutes per patient and allows extra time to talk about lens choices and visual needs.

Marco may be the leader in vision diagnostics, but the devices are just part of the formula. After my EPIC system purchase, my area manager has maintained close contact with me for seven years, he's always been there for us and the fact that I can lean on my vision diagnostic consultant for traffic and patient flow issues, scripting to patients to maximize usage (and billing), is worth 100 times more than the great products themselves.

We’ve been using the EPIC system from Marco for 10 years in multiple practice locations, and the system is indispensable. The primary reason for getting the EPIC was to get consistent, accurate refractions every time, no matter who did the test or who the patient was. The system also saved us time and money while making technicians and patients happier.

The incorporation of the new EPIC automated refraction system along with the TonoRef II into our practice has not only made the routine and post-op refractions more accurate, but has improved our refractive cataract surgery work flow - the post-op interim examinations between the two surgeries is quicker, more accurate and does not require any eye drops. Our technical staff really appreciate the enhancement to their work flow as well!

We’ve had an EPIC workstation for at least 15 years and the flow from day 1 has improved. We have multiple technicians – it’s great to have the technology. Our flow time between patient limiting factors now is just dilating the pupils - now we are being evaluated by the internet with all these websites and grading your practice and the biggest complaint by patients is our wait time. You have to set expectations obviously so we will tell the patients they will be there for a couple of hours for advanced diagnostics at the same time we need to maximize the flow with the OPD III, OCT, IOL master, etc. Our flow time and efficiency time has really been improved and so far we have gotten some great ratings on the internet.

The EPIC refraction system from Marco has been a key addition to our practice that has helped us achieve this improved quality of care while simultaneously improving our efficiency. We purchased our first EPIC system and were so impressed with it that we added a second unit 3 months later. The system comprised of the TRS digital refractor and the integrated OPD-Scan III component, gives us a reliable, fast refraction as well as a detailed corneal analysis that aids us in multiple ways in the pre- and post-operative management of cataract patients.