I cannot thank you enough for how well the TRS is working in our office. It is such a timesaver and has cut down on our remakes. This reduces our frustrations and increases our bottom line - both of which are great things! The TRS-5100 is highly accurate and I’m very confident in the quality of refraction.

The TRS-5100 rapidly completes all refractions and allows immediate patient verification of old vs. new prescriptions. This device employs a split prism method, which translates to no longer flipping through lenses while asking patient “which is better, one or two?” This technology also instantly compares old and new prescriptions.

The addition of the TRS-5100 takes accuracy to a whole new level and provides me with the ultimate refraction information that we’ve been seeking. Now, we have happier, more satisfied patients with fewer remakes and they enjoy less time it takes being refracted.

The Marco refraction system has streamlined the refraction process. It reduces the "one or two" anxiety by allowing patients to view choices one and two simultaneously for part of the testing. It also allows patients to view the difference between their current glasses prescription and a new prescription with a touch of one button. The equipment results in a quicker examination with more accurate results.

We have increased our efficiency, improved patient satisfaction and reduced the training required by our technicians to provide truly state of the art eye care to our patients. Patients feel more confident; refer more of their friends and family members now that we are using 21st century technology in the office. In short, it is truly a win/win scenario for both our patients and our practice since we have partnered with Marco!

The autorefractor is going to get a workout every day you are in the office. It just doesn't make sense to buy some unknown piece of equipment regardless of the cost when it is such a vital part of your practice. What if all of your patients came in and asked where they could get the absolute cheapest pair of glasses? I wouldn't drop ten grand on a generic piece of equipment. Both the hardware and software components of the Marco TRS-5100 are top notch. Under the hood, we were very impressed. We’ve never had a down day with our TRS and we plan to add more soon. Marco was also “easy to do business with” as far as back and forth communications with the tech dudes. It’s not very easy to be the best and cheapest - I relate that to car purchases and many other things. You get what you pay for in most cases and when you add the reliability and good service, the price isn’t a deal breaker in my opinion.

Our revenue per patient has risen. In part, that’s because the technology allows me to show people the changes in the Rx with a push of a button. Now I can say, "Here’s what you came in with, and here’s what I can do for you today." When I had to hold lenses over their eyeglasses, it was much more difficult to show how even minor shifts could have an impact on their overall vision.

When you showed me that the system would not only pay for itself by facilitating the sales of multiple eyewear, but we would also be more efficient in seeing at least 2.5 more patients a day, I didn't understand this concept until it was demonstrated. When I attended your meeting in Jacksonville, I also learned that workflow was not only your specialty in the area of refraction, but the entire process of examination. We discussed the 'one-point' or one touch examination whereby we see the patient from start to finish including dilation before we send out to optical ... or frame select first, then examination dilation, then measurements. Brilliant! As we are able to see 4 more patients a day with workflow enhancement that we adopted over 11 years ago that you introduced us to, and we've enhanced and tweaked about 5 years ago when we invested in the TRS. We are looking now to add 3 more TRS systems in our clinic.

The TRS system provides a level of refractive detail not attainable with traditional manual phoropter use. The TRS can refract down to 1-degree axis and 0.12 diopter power steps (for sphere). For some patients, such detailed outcomes can make the difference between an acceptable and an exceptional refractive correction. We now have ophthalmic laboratories that can fabricate lenses to those levels of specificity. This raises the bar in terms of the quality of vision correction we can provide for our patients.

We looked at virtually all of the autorefractor models from the various companies. We chose the Marco TRS because of the great degree of automation. This will help with patient flow. The ARK series also showed to be more consistent and accurate during the demonstrations versus non-Marco models.

Optical conversions are dependent on many factors, not the least of which is the patient’s perception of their need to update their vision or style. The TRS digital refraction process allows me to compare patients’ refractive outcomes with their current glasses. One touch of the button and I can simultaneously demonstrate the difference - allowing the patient to “see for themselves” the magnitude of improvement and the value of the change. My conversion rate and multiple pair metrics have never been higher.

Having the technicians refract on the EPIC has been a benefit to my practice. There has been a definite WOW factor with our patients that we did not anticipate. Also, It gives the doctors more time with the patient to focus on eye health and completing EMR. And, of course, we are able to see more patients each day with the improved patient flow.

I first was told of the benefits of the RT-5100 as a time saving measure due to our new EMR system slowing us down. It greatly enhanced our exam time, reducing the issues we had with our new EMR system. What I wasn't expecting was how fast my refractions would become. My 7+ minute refractions are now around 3 minutes. And here is the crazy part. They are more accurate too. Our redo rates have dropped to near zero.

Marco had a new TRS 5100 and it was in our office in 48 hours accompanied by the sales representative. He was in the office immediately not only to install but to train us on how to use the new instrument properly. Subsequently he has been available immediately upon a phone call to answer any and all questions and has made several visits to our office. Instead of just an equipment salesman he understands the implementation of the technology into our patient flow and has helped us maximize the benefits of automating our refraction process, including the importance of the patient WOW factor to help differentiate our practice.

When I started the process of searching for an automated refracting system I didn’t know the importance of integration with EMR. I purchased my first system before EMR was popular. Now that I have been teaching others how to use EMR and have had 7 years of experience with integration of equipment I can truly appreciate the seamless integration of the Marco system. More than 50 mouse clicks are eliminated by this seamless integration and just the push of one button. The time saved in the exam room is priceless.