Our Marco EPIC systems actually pulled devices from multiple rooms into a single room and a single sitting. It’s fast, accurate and efficient, and it documents a patient’s complaint of glare, which increases the number of patients who can be reimbursed for surgery.
Archives: Testimonials
Tom Restivo, Administrator
The EPICs offer consistent refractive results, move patients through the practice in less time with greater satisfaction, and even reduce the square footage required in our offices. The time savings we achieve using the EPICs easily translate into greater revenue for the practice. Performing a complete workup manually can take 20 minutes or longer. With the EPIC, everything is done in one room – there’s no need to move patients from machine to machine. Visual acuity testing and refraction happen at once, and results go straight into the EMR system.
Dan D. Chambers, Administrator
While cutting work-up time and wait time is one way to find time, another is to streamline your testing process. We accomplished this with Marco’s EPIC workstation, which performs many standard tests simultaneously without moving the patient. This means no waiting or moving between routine tests.
Myra Cherchio, Administrator
In our large, high volume practice, the EPIC has been an excellent fit. The cost of the equipment is more than recaptured in staff savings and a smoother, better workflow for staff and surgeons. It also reinforces a message that we want our patients to hear: We are committed to staying on the cutting edge of technology to deliver the best possible outcomes.
Jennifer L. Stewart, OD
The EPIC system decreases work times to less than 10 minutes, and performs the refraction in three to five minutes, saving at least five to eight minutes as compared to a traditional, manual refractor.
Ginger Ball, Lead Technician
The EPIC system isn’t just easier on doctors and techs — it’s easier for patients, too. Our patients tell us that they like the EPIC experience much better than manual refraction. They’re very happy to avoid the “Which is better, 1 or 2?” routine. Less fatigued, more engaged, better informed, and more impressed patients enhances the total practice experience.
Janet Mint, OD
The area surrounding my office was growing, the phone was ringing and I couldn’t see patients fast enough. I was turning business away because I couldn’t schedule patients for several months. After a brief transition period incorporating the Epic, I was able to almost double the number of comprehensive exams scheduled in a day. This way I was able to lessen the wait time to get an appointment in my office and capitalize on the growing population
Scot Morris, OD
The most wonderful feature about the EPIC system is its ability – with just the quick turn of one dial – to alternate between a patient’s current prescription and the “new and improved” prescription. We’ve always found it hard to tell a patient their prescription has changed, regardless of how much it changed. Now we have the ability to show them, while setting their expectations. This allows them to choose which prescription they feel they see better with.
Ben Gaddie, OD
I didn’t want to use a manual refractor, so I bought the EPIC refraction system. My staff and I trained on it for about a day, and I moved all of my refractions over to the EPIC with OPD and TRS refraction system. Using this system exclusively has led to better patient flow, increased precision in refractions, increased profitability and reduced risk of transcription errors. What’s more, the ergonomic features have eliminated my overhead arm movement. The console platform for the refraction is waist high. I operate it from a chair and simply turn one dial and push an occasional button. If you’ve experienced any neck or spin problems – or just want to avoid them – I recommend the OPD-Scan III and TRS combination refraction system.
Mike Johnson, OD
Marco automation delivers 24.4% practice revenue growth in 12 months. I linked my Marco technologies to my EMR system and office efficiencies and productivity have improved so much with these automated instruments, that reduced exam times allow us to work in walk-in patients. Our wellness screening capability has also enhanced my patients’ overall experiences and allowed us to charge for a more comprehensive, premium exam. My Marco equipment delivers every day – without fail.