Archives: Testimonials

The quick lens comparison is nice, but the big thing for me is how much easier exams are on my body now. The ergonomic designs has alleviated much of the aches and shoulder pains as compared to the manual refractor.

The TRS system provides a level of refractive detail not attainable with traditional manual phoropter use. The TRS can refract down to 1-degree axis and 0.12 diopter power steps (for sphere). For some patients, such detailed outcomes can make the difference between an acceptable and an exceptional refractive correction. We now have ophthalmic laboratories that can fabricate lenses to those levels of specificity. This raises the bar in terms of the quality of vision correction we can provide for our patients.

When you showed me that the system would not only pay for itself by facilitating the sales of multiple eyewear, but we would also be more efficient in seeing at least 2.5 more patients a day, I didn’t understand this concept until it was demonstrated. When I attended your meeting in Jacksonville, I also learned that workflow was not only your specialty in the area of refraction, but the entire process of examination. We discussed the ‘one-point’ or one touch examination whereby we see the patient from start to finish including dilation before we send out to optical … or frame select first, then examination dilation, then measurements. Brilliant! As we are able to see 4 more patients a day with workflow enhancement that we adopted over 11 years ago that you introduced us to, and we’ve enhanced and tweaked about 5 years ago when we invested in the TRS. We are looking now to add 3 more TRS systems in our clinic.

The TRS has helped to make patient assessments more accurate and efficient overall, and the system is especially useful for cataract and LASIK co-managing practices.

Our revenue per patient has risen. In part, that’s because the technology allows me to show people the changes in the Rx with a push of a button. Now I can say, “Here’s what you came in with, and here’s what I can do for you today.” When I had to hold lenses over their eyeglasses, it was much more difficult to show how even minor shifts could have an impact on their overall vision.

The autorefractor is going to get a workout every day you are in the office. It just doesn’t make sense to buy some unknown piece of equipment regardless of the cost when it is such a vital part of your practice. What if all of your patients came in and asked where they could get the absolute cheapest pair of glasses? I wouldn’t drop ten grand on a generic piece of equipment. Both the hardware and software components of the Marco TRS are top notch. Under the hood, we were very impressed. We’ve never had a down day with our TRS and we plan to add more soon. Marco was also “easy to do business with” as far as back and forth communications with the tech dudes. It’s not very easy to be the best and cheapest – I relate that to car purchases and many other things. You get what you pay for in most cases and when you add the reliability and good service, the price isn’t a deal breaker in my opinion.

We have increased our efficiency, improved patient satisfaction and reduced the training required by our technicians to provide truly state of the art eye care to our patients. Patients feel more confident; refer more of their friends and family members now that we are using 21st century technology in the office. In short, it is truly a win/win scenario for both our patients and our practice since we have partnered with Marco!

The Marco Total Refraction System has streamlined the refraction process. It reduces the “one or two” anxiety by allowing patients to view choices one and two simultaneously for part of the testing. It also allows patients to view the difference between their current glasses prescription and a new prescription with a touch of one button. The equipment results in a quicker examination with more accurate results.

The TRS rapidly completes all refractions and allows immediate patient verification of old vs. new prescriptions. This device employs a split prism method, which translates to no longer flipping through lenses while asking patient “which is better, one or two?” This technology also instantly compares old and new prescriptions.